• ETA for journeys to the UK
  • New website, booking still valid - More information here!
  • Online check-in: starting from 24 hours before your flight.
 
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    1. Home
    2. SkyAlps
    3. Informations

    ETA for journeys to the UK

    The ETA (Electronic Travel Authorisation) is an electronic authorisation issued by the UK Government that grants access to the country for 2 years from the time of issue. To apply for it you must have a valid passport, travel details, email address and credit or debit card. The time taken to issue the document is 3 working days, but it is advisable to apply as far in advance as possible.

    Non-EU citizens

    All non-EU citizens wishing to travel to the UK are required to apply for an ETA and present it at the airport during pre-departure checks. Passengers without an ETA will not be allowed on board. 

    EU citizens

    All EU citizens wishing to travel to the UK are required to apply for an ETA and present it at the airport during pre-departure screening. Passengers without an ETA will not be allowed on board.

    Exemptions

    Passengers in the following categories are exempt from applying for an ETA:

    • visa holders,
    • people with permission to live, work or study in the UK,
    • people transiting through a UK airport and not passing through the border control,
    • British or Irish citizens,
    • people with a British overseas territories passport,
    • people with a British National (Overseas) passport,
    • people exempt from immigration control,
    • dual citizens with British or Irish citizenship.

    For further information, please check the website of the UK Government

    New website, booking still valid - More information here!

    Dear passengers,

    we are pleased to inform you that our website and booking systen has been upgraded. New design, quicker booking system, but always the same dedication to our service. 

    Please note: all existing bookings remain valid, and your travel experience remains unchanged. If you have any questions regarding your booking or concerns about the new system, please feel free to contact our team – we are happy to help you! Here are the key updates at a glance:

    If you have any questions or issues regarding your booking, please contact us directly at This email address is being protected from spambots. You need JavaScript enabled to view it..


    Your booking code (PNR) is still valid – you only need to remove the “42” at the beginning to use it in the new system.


    We have done our best to keep your previously selected seats. If there are any discrepancies, please don’t hesitate to contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.. Our team is happy to assist you.


    ✔Lower fees for rebooking, name, and date changes
    ✔ More options for hand luggage – greater flexibility for your trip
    ✔ New Preferred Zone Seating – the first rows can now be booked (previously not possible!)

    If you booked before March 16, the conditions agreed upon at that time still apply. Please check the table below and find your fare conditions.

      Old fares (for tickets booked before March, 16th 2025)

    SkyLight

    • 1 personal item per person
    • 1 hand luggage (8kg) per person
    • Not refundable
    • Name or date change not permitted
    • Board service included

    SkyBasic

    • 1 personal item per person
    • 1 hand luggage (8kg) per person
    • 1 checked luggage (15kg) per person
    • Not refundable
    • Date or route change: 100 € per person
    • Name change not permitted
    • Board service included

    SkyGo

    • 1 personal item per person
    • 1 hand luggage (8kg) per person
    • 1 checked luggage (15kg) per person
    • 50% of the ticket price refundable
    • Date or route change: 65 € per person
    • Name change not permitted
    • Board service included

    SkyPlus

    • 1 personal item per person
    • 1 hand luggage (8kg) per person
    • 1 checked luggage (30kg) per person
    • Completely refundable
    • Date or route change: 10€ per person
    • Name change not permitted
    • Board service included

     

    Online check-in: starting from 24 hours before your flight.

    You can check in online from 24 hours up to 4 hours before departure and download your digital boarding pass.

    If you have difficulty with online check-in, remember that you can always check in at the airport free of charge. The check-in counter at the airport opens 2 hours before departure and closes 45 minutes before your flight. You will only need to present your travel document.

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